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Backup & Disaster Recovery Outsourced IT

What is Cloud Archiving?

Cloud Archiving  For a host of practical reasons, your organization must engage in some method of long-term records retention. It is likely that this is a topic that your organization has not spent much time thinking about or discussing, because a system that was in place earlier has been inherited and continues to be in use. If this system involves banker’s […]

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IT Security

What is Biometric Authentication?

Biometric Authentication Biometric authentication is a security process that relies on unique biological characteristics of individuals to verify their identity. Biometric authentication systems compare physical or behavioral traits to those that are stored in their database. An authentication is confirmed when both samples match. Biometric authentication is often used to manage access to physical and digital […]

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Outsourced IT

The difference between Help Desk and Service Desk

Help Desk/Service Desk  What is a help desk? It may seem like the obvious answer is that a help desk is there to resolve technical issues. Of course, this is true, but there is actually a broad scope of services that help desks can support beyond the obvious troubleshooting of crashes and blue screens of death. The primary objective […]

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IT Security

Organization suffering from Cybersecurity training fatigue?

Cybersecurity training: Need “…a red-hot poker to open up my eyes, it’s so boring”  Reeves et al.1 authored an illuminating review of cybersecurity training and how it’s going these days. Spoiler alert: not great! While a large number of cybersecurity officers assert that employee education and training is their highest priority and have invested in security […]

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Websites

Mobile First Website Design

Over the last several years, Google has been working towards the advancement of mobile-first indexing1. Mobile-first indexing means that Google primarily uses the mobile version of a webpage for ranking and indexing purposes. If your website has separate mobile and desktop URLs, Google will display the mobile URL to mobile users, and the desktop URL to desktop users, […]

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Government Outsourced IT

Government Document Management

By the end of 2022, federal agencies must comply with a 2019 directive1 from the National Archives and Records Administration (NARA) and the Office of Management and Budget (OMB) to transition to electronic records.   The directive states that the following must happen by December 31, 2022:  Federal agencies will manage all permanent records in an electronic format […]

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Government Outsourced IT

Local Government Outsourcing of IT

Why should Local Government Outsource IT? The complexity of planning and maintaining technology is a consistent challenge to local governments, as the threats to cybersecurity are ever-increasing but the resources of local governments are, generally, not. While local government workers may well be doing their best, their effort is often insufficient to assess and address […]

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IT Security

Business Email Compromise

What is Business Email Compromise? The Cybersecurity and Infrastructure Security Agency (CISA) explains a social engineering attack as an incident where “…an attacker uses human interaction (social skills) to obtain or compromise information about an organization or its computer systems.”1 An attacker may seem innocuous or even charming, and may claim to be a new hire, a […]

Categories
Application Security

Avoid SQL Injection Attacks 

How do we avoid SQL Injection Attacks? Structured Query Language (SQL) is a language designed to manipulate and manage data in a database. A SQL injection (SQLi) attack is a common type of cybersecurity attack that targets databases using specifically crafted SQL statements to create interferences with queries that an application makes to its database. A SQLi attack […]

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Application Security Websites

Moving to a .gov Domain Name

.gov Domain Name Trust and Security  In April 2021, the General Services Administration (GSA) transferred oversight of the .gov top-level domain (TLD) to the Cybersecurity and Infrastructure Security Agency (CISA). This transfer came with a mandate to enhance security for the domain, which is considered to be critical infrastructure. Eric Goldstein1, Executive Assistant Director for CISA’s Cybersecurity Division […]