What is Remote Monitoring and Management Software Security? Remote monitoring and management (RMM) software is a type of application often used by managed service providers as a tool to help them maintain their clients’ IT systems and infrastructure. A small footprint, often called an “agent,” is installed on client workstations, servers, mobile devices, and other […]
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What is RMM? Remote monitoring and management (RMM) is a type of IT software that managed service providers (MSPs) use to monitor users’ devices, endpoints, and networks. RMM works through a small footprint called an “agent” that an MSP installs on clients’ devices, such as workstations, servers, and mobile devices. The agents share information about […]