Why SMB Owners Demand Managed Services
According to Microsoft Store’s 2017 Small Business Insights Survey, nearly half of business owners surveyed identified their top challenge as staying ahead of rapid changes in technology in 2018. Additionally, 23 percent emphasized that budget constraints were top of mind in maintaining and growing their endeavors. Other top concerns for 2018 included enhancing security and having peace of mind over IT functions.
With these in mind, there are specific reasons why companies like yours look for services provided by Exisor:
1. Access to Newer Technologies
Often, SMBs have over-burdened IT staff with employees who may lack the skills and training necessary for certain tasks or can’t handle the whole of the company’s network on their own. In response, these companies recognize the value of working with an outside technical support team. Not only does IT outsourcing help with having an extra team of IT experts able to troubleshoot and remediate issues that arise, these companies benefit from having access to the latest technology and business-grade solutions that maintain uptime and profitability, such as remote monitoring and management (RMM), backup and disaster recovery (BDR) and cloud computing.
Investing in the managed services model tackles existing labor constraints and prevents internal IT departments from always having to play catch-up. By working with Exisor, businesses gain access to business-grade technology, leverage tools that help increase the reliability of their IT infrastructure and also receive a virtual CIO (vCIO). The role of a vCIO is critical to business in 2018 as it helps in understanding and managing the evolving technology landscape—allowing your companies to better plan for long-term goals and scale their business.
2. ROI/Cost Savings
One of the biggest business values of managed services is greater cost savings. IT budgets consist of many items: hardware costs, software and network infrastructure costs and maintenance costs, to name a few. Also, the cost of labor is significant for any business, but especially for SMBs. Maybe a company needs to reduce the size of its IT department because the cost of paying their current staff is far too high and utilization too low. It could also be the case that the company has no dedicated IT team and employees are forced to compensate by performing technical tasks that are outside of their core area of expertise, slowing productivity and preventing the business from being able to grow. With the managed services business model, companies are able to more easily predict their IT costs on a month-to-month basis.
Exisor’s services will free up your company staff’s time, allowing your staff to be devoted more to higher value projects they’re properly equipped to manage while increasing overall productivity. Exisor will review these cost savings with you in your quarterly business review (QBR). These reviews help show where our services are helping you maximize employee productivity and satisfaction and reach your business goals.
3. Enhanced Security
Security is becoming a vexing issue for all small businesses. Laptops, desktops, smartphones, applications, tablets, servers, operating systems, browsers, wearable technology and the like all store and transmit data and thus require the strictest security measures. Don’t become the next headline in a high-profile data breach or data loss incident. Seventy percent (70%) of the businesses surveyed in Microsoft Store’s Small Business Insights Survey suggested they would prefer to pay for support in matters of cybersecurity, rather than to risk it themselves.
As a HIPAA compliant IT solutions provider, one who understands HIPAA regulations and how to supplement them with additional managed security protocol, policies and procedures, we provide a complete security solution. Compliance is becoming even more of an outsourced IT adoption driver for SMB owners, especially with regard to PCI security standards, since many businesses offer e-commerce on their websites.
4. Peace of Mind
You no longer have to worry about your daily IT operations. You don’t have to have to second-guess the reliability and speediness of their network connection, nor do you have to worry about what the state your IT environment will be when you commute in to work each morning. Choose to work with Exisor because we provide 24x7x365 coverage.